At IPH Group, we think that preserving the local industrial fabric is the company’s responsibility. This is why we have chosen proximity, to remain open everywhere, even with small outlets.
We don’t have a call centre. We operate through 10 networks of almost 250 branches in Europe. These outlets are located throughout Europe, in the densest industrial parks to the most remote areas.
At IPH Group, we think that wherever possible, online sourcing should not grow to the detriment of our local relations.
Online sourcing is not an alternative to our business, it is a complementary service we offer to exchange, consult and order products whenever you need to.
We wish to remain vigilant and refrain from an exclusively digital approach that would replace our technical sales associates, business managers, engineers and trade specialists, whether they work in our agencies or in your workshops.
Because it is through dialogue between our technicians and your maintenance managers or production managers that we share our best practices for the good of all, that we identify the most suitable technical solutions.
This is one of the must important commitment of the IPH networks. Developing human resources is the linchpin of its growth model, based on proximity and local autonomy.
Energy management has become a necessity that involves a combination of renewable energies and energy efficiency in order to manufacture in a green manner and consume resources better and less.
Setting an example
The 5 key areas of intervention:
(people and goods)